Your next inquiry may come from an AI agent. Cassi helps you answer it.
Hotel planning and booking is moving to personal AI agents. Cassi is the business agent that helps your hotel answer, with your team in charge.
The challenge
Today, guests find you on your website, aggregators, and a few phone calls. Three inquiries, maybe.
That is changing. Personal agents will compare rates and options across thirty hotels, ask about specific features, and request targeted accommodations.
The hotels that answer quickly, accurately, and with some judgment will take the booking and keep their margin. Answering all of that by hand isn't realistic.
The solution
Cassi helps your hotel respond to personal AI agents. It replies right away, can make a direct booking, asks your team when it needs a call, and learns how your hotel actually decides. It is built so you can compete in that channel.
Incoming requests are routed by what they need and what your hotel has already approved.
Simple questions.
Example: "What rooms are open Nov 13 to 15, park view, king bed?" Cassi replies from availability and rates.
Specific questions.
Example: "How can we make an anniversary stay special?" Cassi uses a deeper record of the hotel. If it does not know, staff answers once and Cassi remembers.
Requests that need judgment.
Example: "Include champagne on arrival." Cassi applies your rules and sends anything involving money or inventory to a person first.
Want to join?
We're building this with a few hotels first. The pilot is free, and we want operators who know what guests actually ask.
Join the pilot